Frequently asked questions

Do I need special software?

No. We work in our own accounting system and send you reports as PDF and spreadsheets. If you already use an accounting tool, we can work in it instead.

How do I send you receipts?

Take a photo or forward the email to a shared folder we set up for you. We sort them.

Can you access my bank account?

Only with read access that you grant and can withdraw at any time. We never make payments on your behalf unless you ask us to prepare a payment file, which you then approve in your bank.

What if I am late with documents?

Nothing dramatic. The monthly summary waits until we have what we need, and we tell you which items are missing.

Which languages do you work in?

English and German.